Prof. Mario Giovanni Figlioli — MARKETING AND BUSINESS — KULASSA | HERMES UNIVERSITY | INFINITY | ARKON OMNIA | RETE PUNICA
In today’s competitive landscape, the companies that scale are those that automate intelligently. At Arkon Omnia, we’re always looking for ways to push the boundaries of business productivity—and one of the most powerful tools we’ve integrated into our operational ecosystem is the fusion of ChatGPT, Zapier, and the MCP protocol.
Forget sci-fi. The future of smart automation is already here—and we’re using it today to transform the way our teams communicate, operate, and innovate.
Why Arkon Omnia Leverages GPT + Zapier + MCP
As a strategic consultancy working across project management, executive education, ESG compliance, and digital transformation, we needed a zero-code solution that would allow our specialists to connect GPT to the tools they already use: Google Docs, Gmail, LinkedIn, Microsoft 365, and more.
Thanks to the Multi-step Command Protocol (MCP) developed by Zapier, our internal assistants powered by GPTs can now:
- Draft and schedule client communications
- Create executive reports in Google Docs
- Automate LinkedIn content creation for our personal brands
- Support trainers by organizing course materials
- Activate custom workflows for finance, HR, and marketing
What MCP Actually Does
MCP is essentially a secure, customizable instruction layer that enables ChatGPT to execute real actions inside third-party apps. At Arkon Omnia, it acts as the connective tissue between our AI models and the platforms used daily by consultants, trainers, and C-level advisors.
Core capabilities include:
🔹 Sending pre-formatted emails through Gmail
🔹 Generating Google Docs from scratch or from uploaded files
🔹 Scheduling and posting on social media
🔹 Managing real-time task delegation and reminders
🔹 Supporting compliance workflows (e.g., ISO documentation or ESG report drafts)
How We Set It Up in Our Environment (In Under 10 Minutes)
Here’s the process our tech and operations team follows—no coding skills required:
- Access Zapier and search for “MCP protocol” in the automation templates.
- Copy the MCP schema code manually from the official guide—don’t use auto-import.
- Inside ChatGPT, navigate to “Explore GPTs” → “Create new” → Add a name like “Omnia Assistant”.
- Under “Actions”, paste the MCP schema into the proper field and save.
- Generate your Zapier authentication token directly within the GPT and connect.
- Create your first actions: posting a success story, writing a meeting follow-up, compiling agendas from uploaded docs, and more.
Real Use Cases from Arkon Omnia
Here’s how we apply this automation every day:
🟢 Client Onboarding Email
“Draft a welcome email for new clients of the Lean Tech Masterclass and send it via Gmail to our CRM list.”
🟢 LinkedIn Thought Leadership
“Write a post about Arkon Omnia’s participation at DIPMF 2025 and publish it to Prof. Figlioli’s LinkedIn.”
🟢 Document Drafting from File Uploads
“Summarize this PDF into a report format and create a new Google Doc titled ‘Strategic Insights – Q2 Review’.”
🟢 Meeting Follow-Up Assistant
“Generate an action list based on the uploaded meeting notes and share it with the operations team.”
Limitations and Caution: Still in Beta, but Already Transformational
While the system is still evolving, we’ve found it highly reliable for daily, repetitive tasks. Occasionally, some functions require manual verification, especially in LinkedIn publishing and large file processing.
Our advice? Pre-set your high-frequency workflows and test them with multiple team members. That way, you maintain quality control while unlocking exponential productivity gains.
From Task Manager to Strategic Assistant
At Arkon Omnia, we don’t just adopt technology—we integrate it into the DNA of our strategic operations. GPT + MCP + Zapier has become a core layer in our business enablement engine, allowing us to:
- Empower consultants and trainers to work smarter
- Free up leadership time for high-impact decisions
- Deliver faster, more personalized service to our clients
- Automate knowledge management across departments
If you’re an organization looking to digitally transform, our AI-driven methodology is not just available—it’s already active.
📩 Contact us to learn how we can help your company integrate similar workflows: info@arkonomnia.it
🌐 Discover more at: www.arkonomnia.it
Prof. Mario Giovanni Figlioli
International Business Strategist, Marketing & Finance Expert, Blockchain & AI Innovator, Author & Speaker
CMO Arkon Omnia | Board Member